What is the BEST way to proceed with a customer if you know that there will...
Fantastic news! We've Found the answer you've been seeking!
Question:
Transcribed Image Text:
What is the BEST way to proceed with a customer if you know that there will be a delay in delivering a product or service? Apologize to any customer who calls to complain about the delay, and provide an updated estimate of the delivery date. Notify each customer in advance of the delay, and blame the delay on unforseen circumstances beyond your company's control. Notify each customer in advance of the delay, and provide an updated estimate of the delivery date. Apologize to any customer that calls to complain about the delay, and blame the delay on unforseen circumstances beyond your company's control. What is the BEST way to proceed with a customer if you know that there will be a delay in delivering a product or service? Apologize to any customer who calls to complain about the delay, and provide an updated estimate of the delivery date. Notify each customer in advance of the delay, and blame the delay on unforseen circumstances beyond your company's control. Notify each customer in advance of the delay, and provide an updated estimate of the delivery date. Apologize to any customer that calls to complain about the delay, and blame the delay on unforseen circumstances beyond your company's control.
Expert Answer:
Answer rating: 100% (QA)
The detailed answer for the above question is provided below Th... View the full answer
Related Book For
Transportation A Global Supply Chain Perspective
ISBN: 9781337406642
9th Edition
Authors: Robert A. Novack, Brian Gibson, Yoshinori Suzuki, John J. Coyle
Posted Date:
Students also viewed these general management questions
-
Googles ease of use and superior search results have propelled the search engine to its num- ber one status, ousting the early dominance of competitors such as WebCrawler and Infos- eek. Even later...
-
List three specific parts of the Case Guide, Objectives and Strategy Section (See below) that you had the most difficulty understanding. Describe your current understanding of these parts. Provide...
-
Presented below is Trident Company's Income Statement prepared on the traditional (functional) basis: Requirement 1: Replace the two unknown amounts (?) in A. and B. as directed. To find the unknown...
-
Presented here are an incomplete income statement and balance sheet for Vieux Corporation. Additional information: 1. The gross profit margin is 40%. 2. The profit margin is 15%. 3. The receivables...
-
For a 2-curve with 19 degrees of freedom, determine the 2-value that has area a. 0.025 to its right. b. 0.95 to its right.
-
According to Colliers International, the median monthly parking rate in the United States for 2012 was \(\$ 164.80\). The data in Table 7 represent a random sample of monthly parking rates in...
-
Each autumn, as a hobby, Suzanne De Angelo weaves cotton placemats to sell at a local crafts shop. The mats sell for $20 per set of four. The shop charges a 10% commission and remits the net proceeds...
-
Compute conversion costs given the following data: direct materials, $363,200; direct labor, $204,600; factory overhead, $192,100 and selling expenses, $39,100.
-
A solid circular shaft 50 mm in diameter is subjected to a torque of 100 Nm, determine: a. the maximum shear stress due to torsion, b. the angle of twist over a 1.5 m length of shaft given the...
-
At the beginning of Year 3 Randall Company had a $13,600 balance in its accounts receivable account and a $1,175 balance in allowance for doubtful accounts. During Year 3, Randall experienced the...
-
How does society strategically combat cybercrime? How effective are employee training and professional development in combatting cybercrime within an organization? If you were in a leadership role...
-
How does society define Deviance. What factors would contribute to someone behaving in a "deviant " manner?
-
How does work-life balance impact an audience? In other words, how is the issue (work-life balance) relevant to members of the audience? Why should the audience care about the response to the...
-
How does cultural diversity impact the behavior of international business organizations? How does globalization affect the cultural norms and values of a particular region? In what ways do national...
-
Write a Java program to print numbers between 1 to 100 which are divisible by 3, 5, and by both. Sample Output: Divided by 3: 3, 6, 9, 12, 15, 18, 21, 24, 27, 30, 33, 36, 39, 42, 45, 48, 51, 54, 57 ,...
-
Sundial Technologies produces and sells customized network systems in New Brunswick. The company offers a 60-day, all software and labor-and an extra 90-day, parts-only- warranty on all of its...
-
MyIoT Inc. is a mid-sized technology company that was early to market with Internet of Things (IoT) devices for the home. They make security cameras, thermostats, and lighting products that have...
-
Why are technology and transportation equipment companies investing so much time, money, and effort into autonomous transportation research?
-
The supply chain industry is facing a severe talent gap. What are the causes of this gap? What can companies do to acquire and retain supply chain talent?
-
Parents with a child in subsidized childcare in the province of Qubec, Canada, pay a basic amount and, depending on family income, may pay an additional amount. As of January 1, 2017, families with a...
-
A firm in the state of Karnataka in India can source one of its factors of production either within the state, \(F_{K}\), or from the neighboring state of Maharashtra, \(F_{M}\). Assume the quality...
-
In the Application A Beer Manufacturer's ShortRun Cost Curves," the short-run variable cost function for Japanese beer is \(V C=0.55 q^{1.67}\). If the fixed cost is 600 and the firm produces 550...
Study smarter with the SolutionInn App