What is the importance of the concept of the chain of customers and how does it apply

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What is the importance of the concept of "the chain of customers" and how does it apply to the greater value chain? How can management use the concept of the chain of customers to drive improvement in service and/or production quality?

Posted Date: May 19, 2024 08:01 AM

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What is the importance of the concept of the chain of customers and how does it apply

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