Which of the following is classified as value added activities in a hospitality services (5- star hotel)
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Question:
Which of the following is classified as value added activities in a hospitality services (5- star hotel) firm?
a. Coordination meetings among the user departments to ensure that guest requests are quickly responded
b. Stocking large quantities of linens and towels so that the guests are not disappointed on the availability of these
c. Introducing a new two-step verification procedure of the menu to be delivered as room service to ensure it is as per order
d. None of the above
Related Book For
Income Tax Fundamentals 2019
ISBN: 9781337703062
37th edition
Authors: Gerald E. Whittenburg, Steven Gill
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