Which of the following three issues are typically the main barriers to customer complaint:

a. politeness, lack of know-how and uncertainty of a payoff

b. politeness, unpleasantness and inconvenience

c. uncertainty of a payoff, inconvenience, and unpleasantness.

d. lack of will, lack of know-how and embarrassment

e. uncertainty of a payoff, politeness, and inconvenience

Answer rating: 100% (QA)

The correct answer is the letter c uncertainty of a payoff inconvenienc... View the full answer