Who are the 12 stakeholders B2B marketers interact with? (5 marks) Define inbound and outbound marketing and
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Define inbound and outbound marketing and give an example of each.(5 marks)
Provide one example of how a CRM strategy can improve customer relationships. ( )(5 marks)
Define empathy and the techniques used to demonstrate empathy to the customer. Provide an example. ()(5 marks)
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Statistics For Managers Using Microsoft Excel
ISBN: 9780133130805
7th Edition
Authors: David M. Levine, David F. Stephan, Kathryn A. Szabat
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