Why is it important for managers to take a customer - oriented view of their business
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Question:
Why is it important for managers to take a customer−oriented view of their business when defining industry boundaries?
A) To increase the bargaining power of suppliers in their industry
B) To reduce the competition in their industry
C) To identify the basic customer needs their company is serving
D) To increase the prices of their products and services
E) To expand their company's product offerings
Related Book For
Intermediate Algebra
ISBN: 9780134895987
13th Edition
Authors: Margaret Lial, John Hornsby, Terry McGinnis
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