Workplace description: Paladin Security dispatch office workers. Works 12 hours a shift continental. They are constantly at computers during shifts, constantly sitting. Workers complain of neck, upper, and lower back pain, along with eye pain from looking at their screens for too long. Office equipment is minimally adjustable. Chairs only adjust seat height and depth with minimal armrests. The desks and monitors are not adjustable. Dual monitors are set up with one monitor causing the worker to rotate their neck while the other monitor is facing forward. Keyboards and mice are standard office devices. Workers utilize phones and do not use headsets. Workers are in cubicles for most of their shifts, and there are very few windows in the office space. A case example will have a worker return to work from sciatica and neck/ upper back strain. Sciatica is caused by constant sitting in poorly adjusted chairs. The neck/upper back pain is caused by the worker having to rotate their neck to look at their monitor and hold their phone to their ear Is going through physiotherapy to aid in recovery. The worker has low sitting tolerances right now due to sciatica. Can sit up to 45 minutes before needing to stand up. May need alternate duties to supplement hours. Physio believes that the worker can gradually return to modified hours and duties with frequent breaks for standing up and stretching. I am just adding an incident to the cause of injury in the case example. I just put the worker in the example lifting a heavier package of computer paper that caused a tweek in his back. This pain started to radiate to his neck and upper back along with pain down his buttocks and leg. He already has been complaining of low back and neck pain due to the poor ergonomic set-up of the office. He missed work and the doctor diagnosed him with a neck and upper back strain, along with sciatica. Just thought I would put it as a more realistic example due to it being harder to pinpoint the cause of injury for repetitive strain and chronic injuries for a WSIB claim.

1. Components
   1.  
   2. Components of an effective disability management program that are required for your workplace?
   3. Identify which components are crucial and which are nice to have for your workplace?
      
      1. Identifying internal and external resources to assist with the return-to-work processes?
      2.  
   4.