(a) Zhie Ann builds his own house, and the construction is expected to be completed in...

 

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(a) Zhie Ann builds his own house, and the construction is expected to be completed in about one month' time. Zhie Ann needs to connect water supply to the house, so he had undertaken the following steps to get the utility connected: 1. Zhie Ann goes to the nearest water supply authority office to get his property registered by the frontline officer. 2. Zhie Ann has an option to make the piping connecting the water supply from the public underground water supply line to his house - he could either: (i) request the contractor to build the piping, OR (ii) let the water supply authority to build the piping. 4. The application form is submitted to the frontline officer at the water supply authority office together with the relevant details, such as the property registration letter from the local municipal council, the copy of the applicant's identity card etc. 5. Zhie Ann pays the deposit and water supply connection fees to the frontline officer of the water supply authority office. 6. The frontline officer refers Zhie Ann's application to the manager concerned in the water supply authority office for approval. 7. If Zhie Ann's application is (i) accepted, then a technician from the water supply authority office connects the supply to his house. (ii) rejected, then no water supply will be connected. In this case Zhie Ann's deposit and water supply connection fees will be refunded. Required: Illustrate the process of getting water supply to Zhie Ann's house by a process map. (a) Zhie Ann builds his own house, and the construction is expected to be completed in about one month' time. Zhie Ann needs to connect water supply to the house, so he had undertaken the following steps to get the utility connected: 1. Zhie Ann goes to the nearest water supply authority office to get his property registered by the frontline officer. 2. Zhie Ann has an option to make the piping connecting the water supply from the public underground water supply line to his house - he could either: (i) request the contractor to build the piping, OR (ii) let the water supply authority to build the piping. 4. The application form is submitted to the frontline officer at the water supply authority office together with the relevant details, such as the property registration letter from the local municipal council, the copy of the applicant's identity card etc. 5. Zhie Ann pays the deposit and water supply connection fees to the frontline officer of the water supply authority office. 6. The frontline officer refers Zhie Ann's application to the manager concerned in the water supply authority office for approval. 7. If Zhie Ann's application is (i) accepted, then a technician from the water supply authority office connects the supply to his house. (ii) rejected, then no water supply will be connected. In this case Zhie Ann's deposit and water supply connection fees will be refunded. Required: Illustrate the process of getting water supply to Zhie Ann's house by a process map.

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Heres a detailed breakdown of the process map for connecting water supply to Zhie Anns house including all the steps decisions and tasks involved Detailed Process Map 1 Property Registration Action Zh... View the full answer