You are a Shift Supervisor. You supervise 6 departments during your 8-hour shift. Four people work...
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You are a Shift Supervisor. You supervise 6 departments during your 8-hour shift. Four people work in each department on your shift. There's one operator, one assistant operator and two laborers in each department. Departments are separated from hallways/aisle ways via plastic curtains. The departments are also separated by 20 feet hallways/aisle ways for lift trucks to move raw materials and finished product to and from the warehouse. Employees on your shift have complained about someone, currently unknown, who is spitting up into the water fountains located strategically throughout the plant, outside of the departments, and in the walkways/lift truck aisle ways located throughout the plant. An employee lets you know anonymously that she thinks that it is Lu Ella, an older employee on your shift, who is splitting up into the drinking water fountains. Evidently, some of the employees who have worked with Lu Ella for years are cleaning up the drinking fountains after she drinks to cover for her. Note a picture of the drinking water fountain provided below. You, as the shift supervisor, have not noticed anything in the water fountains until a couple of workdays after the anonymous message was given to you. You've now noticed a glop of blood sputum appearing in one of the fountains during your shift and have it cleaned outed by a laborer. You message your boss, the Area Supervisor, about the situation. Your boss simply tells you that some employees in the plant have highly communicable diseases (like TB, HIV/AIDS, or so forth), but that he is bound not to identify who that person is or persons are on your shift. As a supervisor, what do you do? 1) Identify the problem(s). Consider the implication(s) of the problem and provide a precise problem statement. 2) Collect relevant information. Answer the who, what, why, and how related to the problem. Conjecture as to company policies that might apply to such a scenario and any state and federal policies that might apply to this scenario. 3) Develop two ways in which to resolve the issue. State what resources or proactive activities you might take as a supervisor to eliminate the problem. 4) Evaluate the strengths and weaknesses of the two problem resolutions you have developed. State how long it will take to implement both proposed resolutions. Identify the worst case scenario if the issue is not address. Identify the best case scenario that might occur by successfully addressing this issue. 5) Select which alternative that you think is the best alternative, and state why you think that it is the best alternative to remedy the issue. 6) State how you would go about, and the resources that you would need, implementing your best alternative solution. 7) State how you would follow-up and evaluate whether or not your solution adequately addressed the problem. You are a Shift Supervisor. You supervise 6 departments during your 8-hour shift. Four people work in each department on your shift. There's one operator, one assistant operator and two laborers in each department. Departments are separated from hallways/aisle ways via plastic curtains. The departments are also separated by 20 feet hallways/aisle ways for lift trucks to move raw materials and finished product to and from the warehouse. Employees on your shift have complained about someone, currently unknown, who is spitting up into the water fountains located strategically throughout the plant, outside of the departments, and in the walkways/lift truck aisle ways located throughout the plant. An employee lets you know anonymously that she thinks that it is Lu Ella, an older employee on your shift, who is splitting up into the drinking water fountains. Evidently, some of the employees who have worked with Lu Ella for years are cleaning up the drinking fountains after she drinks to cover for her. Note a picture of the drinking water fountain provided below. You, as the shift supervisor, have not noticed anything in the water fountains until a couple of workdays after the anonymous message was given to you. You've now noticed a glop of blood sputum appearing in one of the fountains during your shift and have it cleaned outed by a laborer. You message your boss, the Area Supervisor, about the situation. Your boss simply tells you that some employees in the plant have highly communicable diseases (like TB, HIV/AIDS, or so forth), but that he is bound not to identify who that person is or persons are on your shift. As a supervisor, what do you do? 1) Identify the problem(s). Consider the implication(s) of the problem and provide a precise problem statement. 2) Collect relevant information. Answer the who, what, why, and how related to the problem. Conjecture as to company policies that might apply to such a scenario and any state and federal policies that might apply to this scenario. 3) Develop two ways in which to resolve the issue. State what resources or proactive activities you might take as a supervisor to eliminate the problem. 4) Evaluate the strengths and weaknesses of the two problem resolutions you have developed. State how long it will take to implement both proposed resolutions. Identify the worst case scenario if the issue is not address. Identify the best case scenario that might occur by successfully addressing this issue. 5) Select which alternative that you think is the best alternative, and state why you think that it is the best alternative to remedy the issue. 6) State how you would go about, and the resources that you would need, implementing your best alternative solution. 7) State how you would follow-up and evaluate whether or not your solution adequately addressed the problem.
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