You are representing the general manager's office in a ski resort in the Austrian Alps, overseeing apart from general management duties the financial and human resources aspects of the hotel. The resort is part of a regional hotel chain headquartered in Germany. The resort is part of a regional hotel chain headquartered in Germany. The local resort consists of two properties. The main property, an 80-room hotel, is located at the base of the mountain. The second is located 10 miles further up in a more remote location. It consists of 2 individual chalets accommodating up to 8 guests each and an administrative building with a café and convenience store. Your office is adjacent to the hotel reception, the hotel public relations team, and the food and beverage/banqueting team. The local mountain rescue, the head office of a regional newspaper and a competing hotel of the same size, the Mountain Tops Hotel, are located on the same street. It is 9.00 am on a Thursday. You are planning this year's Christmas party. It is the main skiing season and your hotel is fully booked. 

What possible incidents/disruptions could you possibly be faced with? How would you deal with these.

Answer rating: 100% (QA)

Planning a Christmas party at the peak of the skiing season in a fully booked resort could potentially face several types of disruptions or incidents ... View the full answer