You are the HR leader of a regional department store with 10 facilities. The results of a recent employee engagement survey have indicated the following negative behaviors:

• Poor participation at company safety meetings.
• Disregard for customer safety issues, such as leaving wet floors in common areas as well as misplaced merchandise.
• Animosity between stores, such as not disclosing shareable inventory.
• Steadily growing turnover at most locations.

voiceover presentation to the CEO about how these individual behaviors impact store performance and organizational performance and that addresses the following:

• Present the differences between person-level behaviors and store-level behaviors.
• Explain how person-level behaviors lead to store-level losses.
• Explain how store-level behaviors lead to overall organization-level losses.
• Explain how losses negatively impact the bottom line and ultimately strategic goals.
• Summarize your presentation with a value-tree diagram that links behaviors at all levels to strategic goals.
• Offer a recommendation on what issue should be addressed first and why (i.e., highest risk, easiest to gain buy-in, etc.).

Answer rating: 100% (QA)

Answer In your presentation to the CEO you can structure your discussion as follows 1 Differences between Personlevel Behaviors and Storelevel Behavio... View the full answer