You have been working as a supervisor in a community service organization for some time. The organization
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You have been working as a supervisor in a community service organization for some time.
The organization has a policy of recognizing diversity—personal/ individual and cultural. The current workforce is, therefore, comprised of a number of people from different cultures, with a wide range of background experiences and skills.
Inclusivity policies are supported by the current workforce and there is very little conflict. All staff receive cross-cultural training which helps them accept workforce diversity and accommodate the diverse needs of the clients for whom they care.
Write explaining:
- the ways in which diversity can impact on work and work relationships
- the benefits of diversity
- the need for inclusivity, cultural safety and cultural competence
- why it is necessary for staff to reflect on their own individual and cultural characteristics, biases and prejudices
- how diversity should be valued and accommodated
- how effective and mutually beneficial relationships can be built with workmates, clients and clients' families
- how to overcome communication barriers
- how the individual and cultural needs of clients can be accommodated and respected
- the methods that might be used to prevent, overcome or manage cultural conflicts
- strategies that people can use to improve their own self and social awareness
Related Book For
Business and Administrative Communication
ISBN: 978-0073403182
10th edition
Authors: Kitty o. locker, Donna s. kienzler
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