You were recently hired to lead the HR Department at a new non-profit organization. This organization will provide educational services to pre-school students to help prepare them to enter kindergarten. Their target market is low-income families who are not able to afford paid pre-school services. To begin with, they will only be offering services in a couple of communities by partnering with community centers. They hope to grow to service the entire state of Arizona in the future. 

The organization currently employs 4 individuals but has just been awarded a large grant that will allow them to hire 25 additional employees. Once hired, the organization will set up a warehouse to house educational supplies. These supplies will be distributed to community centers as needed. 

One of your first tasks is to set up the HR Department including establishing a performance appraisal system and training all staff on workplace health and safety issues. 

 

1. Identify three performance traits you think are most critical to assess in a performance evaluation. Why?
2. 
   
3. Identify and explain two strategies you will share with managers who need to have a difficult performance conversation with an employee. Why did you select those strategies and how will they help this organization?