You work as a management intern at a large clothing retailer. You have been trying to convince your boss about the value of understanding organizational behaviour for the firm's performance. Your boss disagrees with you. She is convinced that employees do not need to be happy to work harder, and that the only thing that helps employees work harder is paying them more money or firing disciplining them if they do not meet expectations. She tells you that she feels this way because that is what she has always known and that it is "obvious." In order to convince your boss, you seek out to conduct a scientific study about the relationship between job satisfaction and different types of performance. What "ways of knowing" is your boss using? What "way of knowing" are you using"? In line with your "way of knowing," describe how you would go about building your case?

 

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Your boss is using a way of knowing based on anecdotal evidence and personal experience She relies on her own observations and beliefs assuming that w... View the full answer