Your company has purchased the Lola Bakery Company in Sebola Zambia. The company has 10 employees and the owner is retiring this week. You have been hired as the new General Manager. You have had some experience in the food industry and have been to the bakery numerous times and find the quality of its products outstanding. They are well known for their large "Texas Style Donuts'' and their beautiful pies. There is room at the facility to double the size of the operation from 5 million dollars a year to 20 million. The mission of the company is to use all natural organic ingredients with environmental packaging. The President. has given the okay to allocate 200,000 for periodic and year end bonuses for the team. The reason you were hired is the President said you have always set high expectations, use excellent transformational leadership skills, understand financial statements and where value is important in an organization.

1. You have a meeting with one of the team members who is in charge of purchasing. You want to demonstrate outstanding listening skills. What would your checklist look like to make sure you listen well?

2. One of the first things you need to do is to delegate to Nino Winston to meet with a supplier who is proposing a new mixing machine for the pie dough. What would your checklist look like to delegate effectively?

3.You have a meeting with the department heads to review goals for 2023 for the operation. You want to manage expectations for excellence. One of the goals from the sales manager Tim he submitted was "To increase sales for 2023 over 2022." What is wrong with this goal?

4. The meeting is scheduled for Thursday at 9:00 AM. 5 department heads are showing up. How will you make sure the meeting goes well? How far in advance do you plan on putting out an agenda and what will you do at the end of the meeting so that there is clarity on what are next steps?

5. The President of the Company asked you to review key value components of the company and who are the stakeholders for the organization. Based on our discussion in week 2, what do you think are the key value components of a bakery? How as a manager can you make a difference in increasing value for the organization?

6. What would your game plan be to keep your 10 team members motivated week by week. You have reviewed the goals with the team? What else could you do to make sure people show up motivated at a high level?

7. The President of the Company has asked you to recommend what kind of performance review system you would like to use for the 10 team members? Would you do an annual review, quarterly review, 360 review or some other method?

8. Doubling the revenue for the bakery will require hiring some additional team members in 2023. You have an HR Manager who reports to you? You are bringing the HR Manager into your office tomorrow to discuss the onboarding process at the bakery? What would be the outline of your discussion withtt he HR Manager.

9. Our number one responsibility is the safety of these 10 individuals. How often should we assemble the team to review our safety guidelines? 10.On January 1, we need to move our plant to Zakumu because we are doubling our manufacturing size. You will need to inform the team.We know most of the team lives in Ndola -Zakumu is not too far but you are aware many team members walk to work now. You have to introduce this change to the team. What would your outline be for handling this conversation?

11. One of your sales rep Nino, works out of Seattle? How will you keep Nino feeling part of the team?

12.The President of the Company patrick really admires your management style? partick the President has a hard time making decisions and wants to get your opinion on how to make great decisions? What advice would you give to Patrick ?

Answer rating: 100% (QA)

1 Listening Skills Checklist for Meeting with Purchasing Team Member Maintain eye contact Avoid interrupting Provide verbal and nonverbal cues to show ... View the full answer