Your team members are the co-directors of training in the HR department of Future Now Technology, Inc., in Tranquil See, California. Your boss, Ms. Utopia Dringlesohn, director of HR, is concerned that many of the firm’s 2000 white-collar employees use their computers for hours each day but do not know how to touch keyboard. He believes the hunt-and-peck method is inefficient and increases the possibility of making errors when inputting data, thus lowering reliability. Mr. Buzzman has asked your team to recommend a software program that teaches users how to touch type. He requires a program that is Windows (PC)-compatible, geared to adults, educationally sound, and can be learned individually, without an instructor being present. Assignment Identify and evaluate three to five keyboarding software programs that meet these criteria, and write a formal report recommending the best program. Justify your choice using primary (questionnaire) and secondary research (at least 3 journal articles and 2 World Wide Web sources).

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