Question: A researcher is interested in levels of job satisfaction among manual workers in a fi rm that is undergoing change. The fi rm has 1,200

A researcher is interested in levels of job satisfaction among manual workers in a fi rm that is undergoing change. The fi rm has 1,200 manual workers. The researcher selects a simple random sample of 10 per cent of the population. He measures job satisfaction on a Likert scale comprising ten items. A high level of satisfaction is scored 5 and a low level is scored

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