Throughout the past several weeks, you have met with a representative of Follett Corporation on several occasions.

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Throughout the past several weeks, you have met with a representative of Follett Corporation on several occasions. You are anxious to book a large conference that will involve over 200 Follett employees.
Every detail of the proposal has been negotiated, but the prospect seems reluctant to sign the contract. One option available is to tell the customer that room availability is limited, and any additional delays may create scheduling problems during the time period requested. In reality, business is usually very slow during the time period requested, so room availability should not be a problem. What should you do?

a. Stop making contact with the prospect and wait for a decision.

b. Continue to make an effort to close the sale, but do not provide any information that is not accurate.

c. Make another call on the customer and point out that scheduling problems will likely arise if the contract is not signed now.

d. Make another call on the customer and this time offer a significant price reduction.

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