Compare and contrast the practices of Delta Airlines, which uses hub-and-spoke network, and Southwest Airlines, which uses

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Compare and contrast the practices of Delta Airlines, which uses hub-and-spoke network, and Southwest Airlines, which uses pointto-

point network. What do you believe are the advantages and disadvantages of each business model?

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Service Systems Engineering And Management

ISBN: 978-0367781323

1st Edition

Authors: A. Ravi Ravindran ,Paul M. Griffin ,Vittaldas V. Prabhu

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