Illustrate the Distinctive characteristics of services (customer participation, simultaneity, perishability, intangibility, heterogeneity) for the United States Postal
Question:
Illustrate the “Distinctive” characteristics of services (customer participation, simultaneity, perishability, intangibility, heterogeneity) for the United States Postal Service Operation.
Fantastic news! We've Found the answer you've been seeking!
Step by Step Answer:
Answer rating: 100% (3 reviews)
Customer Participation In USPS operations customer participation is evident in various aspects of the service Customers actively participate by Packaging and addressing their mail or parcels before se...View the full answer
Answered By
ZIPPORAH KISIO LUNGI
I have worked on several other sites for more than five years, and I always handle clients work with due diligence and professionalism. Am versed with adequate experience in the fields mentioned above in which have delivered quality papers in research, thesis, essays, blog articles, and so forth.
I have gained extensive experience in assisting students to acquire top grades in biological, business and IT papers. Notwithstanding that, I have 7+ years of experience in corporate world software design and development.
5.00+
194+ Reviews
341+ Question Solved
Related Book For
Service Systems Engineering And Management
ISBN: 978-0367781323
1st Edition
Authors: A. Ravi Ravindran ,Paul M. Griffin ,Vittaldas V. Prabhu
Question Posted:
Students also viewed these Business questions
-
The Column is a sculpture of 19 stainless steel statues depicting a squad of soldiers on patrol; it is a key part of the Korean War Veterans Memorial on the National Mall in Washington, D.C. The...
-
International expansion through division structure has been widely used. What are some of the pros and cons of using division structure? What organizations can you identify that have chosen this...
-
The number of customers who dine at Eat and Den, a restaurant, varies during weekdays and weekends. On days when customer traffic is less, Eat and Den incurs losses because the food prepared on one...
-
The ResultSet object can be created by either executing the or method, which means that the ResultSet instance cannot be created or used without executing a query operation first. a. executeQuery(),...
-
Suppose that you are the managing director of MLK Auto Company, which is considering expanding its business to China. You wish to produce your auto parts within Chinese borders so that you can lower...
-
Study each of the following cases. Answer the questions that follow with Yes or No. Lackowitz, a college student, was concerned about a final examination. During previous examinations in the same...
-
The specimen failed in a tension test at an angle of 52 when the axial load was 19.80 kip. If the diameter of the specimen is 0.5 in., determine the average normal and average shear stress acting on...
-
J. Ortiz Wholesale Corp. uses the LIFO method of inventory costing. In the current year, profit at B. J. Ortiz is running unusually high. The corporate tax rate is also high this year, but it is...
-
On a dark evening, householders in Bling Road called police to report that a suspicious person was checking out houses in the street. The callers were unable to provide a physical description of the...
-
Discuss the pros and cons of the following on the performance of service systems: a. Increasing self-service b. Allowing employees to exercise judgment in meeting customer needs c. Introducing an...
-
Indicate who you would include on a systems analysis project tean in each of the following situations, and discuss fully the reasons why you would include each member you suggest. a. A college's...
-
Find bases for the range and corange of Make sure they have the same number of elements. Then write each row and column as a linear combination of the appropriate basis vectors. 041 369 123
-
An agent with wealth level Yo = $100 lives for two periods. In period 1, he invests $20 in a risk free bond, consumes some of his wealth and invests the rest of his wealth in the stock market...
-
1. For the following cable system, the sag at B and D is 4 ft. Determine the tension at the support E and the maximum sag. A Ax Ay 4 m 10' 5 -3 m B hB 3 kN 10 B hc 10' 300# 2kN ho 300# (Source:...
-
At the beginning of January 2020, the ledger of Powermix Company showed Cash of P750,000 and R. Manalo Capital of P750,000. Powermix completed the following transactions in the month of January:...
-
After several years of designing and selling her own stationery, Susan has decided to expand her stationery company by moving into a large building and hiring staff. Operating under the banner of...
-
Assume the cost of equity is 10.18%; the dividend growth rate is 3.50% in the perpetuity and that WACC is 8.14%. Use the income approach and value the shares of the subject company as at the end of...
-
In the Centrifugal Casting case, what international event made the LOC invaluable to the seller?
-
Using (1) or (2), find L(f) if f(t) if equals: t cos 4t
-
In your own words, explain what customer equity means and why it is important.
-
Distinguish between a strategy, a marketing plan, and a marketing program, illustra t ing for a local retailer.
-
Outline a marketing strategy for each of the following new products: ( a ) a radically new design for a toothbrush, ( b ) a new fishing reel, ( c ) a new wonder drug, and ( d ) a new indu s trial...
-
Rephrase this: Effective communication ensures that information related to internal control responsibilities is identified, captured, and exchanged in a form and time frame that allows personnel to...
-
Given this question-Cumulative earnings or Y-T-D earning for Billy Bob is $5872.53 for the week ending April 17 of the current year. Billy Bob is married with five dependents. Social security is 6.2%...
-
Write a program that helps your contractor friend build a deck. we need to get the length and width of the deck. ask them for the length and width of the board they are going buy. we need to...
Study smarter with the SolutionInn App