Suppose the service time is not exponentially distributed for Exercise 3.8, but is instead log-normally distributed with

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Suppose the service time is not exponentially distributed for Exercise 3.8, but is instead log-normally distributed with μ = 8 and σ = 0.015. Use the P–K formulas to estimate the average waiting time in the queue.

Data From Exercise 3.8:

An M/M/1 queuing system has an arrival rate of 10 customers per hour. The average service time is 9 minutes.

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Service Systems Engineering And Management

ISBN: 978-0367781323

1st Edition

Authors: A. Ravi Ravindran ,Paul M. Griffin ,Vittaldas V. Prabhu

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