Fore and Aft Marina is a new marina planned for a location on the Ohio River near Madison, Indiana.

Assume that Fore and Aft decides to build one docking facility and expects a mean arrival rate of five boats per hour and a mean service rate of 10 boats per hour. Use the Single Server Queue Excel template to answer the following questions:

a. What is the probability that the boat dock will be idle?

b. What is the average number of boats that will be waiting for service?

c. What is the average time a boat will wait for service?

d. What is the average time a boat will spend at the dock?

e. What is the probability that more than two boats are waiting for service?

f. If you were the owner, would you be satisfied with this level of service?