What sustainability issues are present in the example restaurant order fulfillment process example (Exhibits 7.6 and 7.7)?
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What sustainability issues are present in the example restaurant order fulfillment process example (Exhibits 7.6 and 7.7)? What other restaurant processes need to include sustainability criteria in their design and day-to-day management?
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EXHIBIT 7.6 Restaurant Order Posting and Fulfillment Process Start Order Arrival Rate A Walter places customer meal order on order board-assume zero time Order waits 5 minutes No-recheck with waiter Chef assembles order- 3 minutes Chef picks up order and checks "Is it accurate?" 1 minute Prepared order waits for pickup- 5 minutes Yes Chef stages raw material 4 minutes Waiter picks up customer order- assume zero time Chef prepares side dishes 12 minutes Ovens- 10 minutes END
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