1. Help McDavis with the analysis by calculating KPIs for: (a) Unit fill rate; (b) Fulfillment accuracy;...

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1. Help McDavis with the analysis by calculating KPIs for: (a) Unit fill rate; (b) Fulfillment accuracy; (c) Document accuracy; (d) On-time dispatch; and (e) Productivity.

2. Compare your KPIs to the following TVG goals and comment on the problem areas:

3. Based on your KPI calculations, what is the perfect order index for TVG?

4. What actions should TVG management take to address the problems that you identified?

5. What benefits could TVG gain by adopting a warehouse management system?

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Supply Chain Management A global Logistics Perspective

ISBN: 978-1305859975

10th edition

Authors: John J. Coyle, C. John Langley, Jr. Robert A. Novack, Brian J. Gibson

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Question Posted: May 29, 2018 05:39 AM

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1. Help McDavis with the analysis by calculating KPIs for: (a) Unit fill rate; (b) Fulfillment accuracy;...

Question:

Metric Goal September August Commentary Unit Fill Rate Fulfillment Accuracy Document Accuracy On-Time Dispatch Productivity (units per hr)

Step by Step Answer:

1 Metric September August Unit Fill Rate 287333 300000 958 192507 200000 963 Fulfillment Accuracy 247385 287333 861 188263 192507 978 Document Accurac...View the full answer

Supply Chain Management A global Logistics Perspective

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