Produce a structured English specification for this scenario: A travel agent has account customers and individual customers.

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Produce a structured English specification for this scenario: A travel agent has account customers and individual customers. Account customers who have spent over £25,000 in the past year get a discount of 25%. Otherwise, they get a 10% discount. Individual customers who have booked holidays previously get a 5% discount. New customers get no discount. Account customers who have spent over £10,000 in any previous year will receive offers of free tickets on selected routes.

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