What is the Ramakrishna Bajaj National Quality award (RBNQA)? Briefly explain the various clauses of the Malcolm

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What is the Ramakrishna Bajaj National Quality award (RBNQA)? Briefly explain the various clauses of the Malcolm Baldrige Criteria for Business Excellence.

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Total Quality Management

ISBN: 9789332579392

3rd Edition

Authors: Poornima M. Charantimath

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