Summarize the state of literacy in the U.S. and the impact it has on the competitiveness of U.S. companies.
Answer to relevant QuestionsExplain the total quality philosophy of training. Explain the strategies for making e-learning work. Describe how managers can control internal politics in an organization. What is the most appropriate rationale for implementing total quality? Describe the origin and use of cause-and-effect diagrams.
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