Supermarkets usually become busy at about 5 P M on weekdays
Supermarkets usually become busy at about 5 P.M. on weekdays, because many workers stop by on the way home to shop. Suppose at that time arrivals at a supermarket’s express checkout station are Poisson distributed, with an average of .8 person/minute. If the clerk has just checked out the last person in line, what is the probability that at least one minute will elapse before the next customer arrives? Suppose the clerk wants to go to the manager’s office to ask a quick question and needs 2.5 minutes to do so. What is the probability that the clerk will get back before the next customer arrives?

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