Suppose that during the analyze phase an obvious solution is discovered. Should that solution be immediately implemented and the remaining steps of DMAIC abandoned? Discuss your answer.
Answer to relevant QuestionsWhat information would you have to collect in order to build a discrete-event simulation model of a retail branch-banking operation? Discuss how this model could be used to determine appropriate staffing levels for the bank. What is a six-sigma process? Construct a cause-and-effect diagram that identifies the possible causes of consistently bad coffee from a large-capacity office coffee pot. Consider the control charts shown here. Does the pattern appear random? Construct a box plot for the data in Exercise 4.1.
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