The 4M Company has a single turret lathe as a key work center on its factory floor. Jobs arrive at this work center according to a Poisson process at a mean rate of 2 per day. The processing time to perform each job has an exponential distribution with a mean of 1/4 day. Because the jobs are bulky, those not being worked on are currently being stored in a room some distance from the machine. However, to save time in fetching the jobs, the production manager is proposing to add enough in-process storage space next to the turret lathe to accommodate 3 jobs in addition to the one being processed. (Excess jobs will continue to be stored temporarily in the distant room.) Under this proposal, what proportion of the time will this storage space next to the turret lathe be adequate to accommodate all waiting jobs?
(a) Use available formulas to calculate your answer.
(b) Use the corresponding Excel template to obtain the probabilities needed to answer the question.

  • CreatedSeptember 22, 2015
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