The associate administrator at Get well Hospital wants to evaluate the layout of the outpatient clinic. Table 9.7 shows the interdepartmental flows (patients/day) between departments; Figure 9.19 shows the current layout.

a. Determine the effectiveness of the current layout, as measured by the total load-distance score, using rectilinear distances.
b. Try to find the best possible layout on the basis of the same effectiveness measure.

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TABLE 9.7 Trip Matrix TRIPS BETWEEN DEPARTMENTS DEPARTMENT 1. Reception 2. Business office51 3. Examining room 4. X-rav 1S 10 25 25 20 3020 -| 25 | 15 20 5 Laboratory 6 Sargery 7 Postsurgery 4 Doctor's office FIGURE 9.19 Current Layout 7.