The Big Black Bird Company produces fiberglass camper tops. The process for producing the tops must be

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The Big Black Bird Company produces fiberglass camper tops. The process for producing the tops must be controlled so as to keep the number of dimples low: When the process was in control, the following defects were found in l0 randomly selected camper tops over an extended period of time:

Top     Dimples

1 ...........7

2 ...........9

3 .........14

4 .........11

5 ...........3

6 .........12

7 ...........8

8 ...........4

9 ...........7

10 .........6

a. Assuming 10 observations are adequate for this purpose determine the three-sigma control limits fur dimples per camper top.

b. Suppose that the next camper top has 15 dimples. What can you say about the process now?

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Operations management processes and supply chain

ISBN: 978-0136065760

9th edition

Authors: Lee J Krajewski, Larry P Ritzman, Manoj K Malhotra

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