The class breaks into small groups with at least one international student in each group, if possible.

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The class breaks into small groups with at least one international student in each group, if possible. Based on overseas travel, each group reports on observations of waiting behavior from a cultural perspective.

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Service Management Operations Strategy Information Technology

ISBN: 978-0077841201

8th edition

Authors: James Fitzsimmons, Mona Fitzsimmons, Sanjeev Bordoloi

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Question Posted: Aug 22, 2015 07:18 AM

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The class breaks into small groups with at least one international student in each group, if possible.

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For example banks operating internationally have found that queue procedures work...View the full answer

Service Management Operations Strategy Information Technology

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