The Comer Cleaners 24-hour Laundromat has 16 washing machines. A machine breaks down every 20 days (exponentially

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The Comer Cleaners 24-hour Laundromat has 16 washing machines. A machine breaks down every 20 days (exponentially distributed). The repair service the Laundromat contracts takes an average of one day to repair a machine (exponentially distributed). A washing machine averages $5 per hour in revenue. The Laundromat is considering a new repair service that guarantees repairs in 0.50 day, but they charge $10 more per hour than the current repair service. Should the Laundromat switch to the new repair service?


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Operations and Supply Chain Management

ISBN: 978-1118738542

8th edition

Authors: Roberta S. Russell, Bernard W. Taylor

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