The following costs have been recorded:
Incoming materials inspection ........ $20,000
Training of personnel ............ 40,000
Warranty ................. 45,000
Process planning .............. 15,000
Scrap ................. 13,000
Quality laboratory ............ 30,000
Rework ................ 25,000
Allowances ................ 10,000
Complaints ................ 14,000
What are the costs of prevention, appraisal, external failure, and internal failure?