# Question

The following information pertains to telephone calls to a motel switchboard on a typical Tuesday.

a. Determine the average time callers wait to have their calls answered for each period and the probability that a caller will have to wait for each period.

b. For each case in the previous problem, determine the maximum line length for a probability of 96percent.

a. Determine the average time callers wait to have their calls answered for each period and the probability that a caller will have to wait for each period.

b. For each case in the previous problem, determine the maximum line length for a probability of 96percent.

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