Question

The following quotation is taken from Rockford Consulting's website (http://rockfordconsulting.com/wcm.htm): "World Class Manufacturing is a process-driven approach to improving manufacturing operations.
It is often confused to mean standards of quality and image such as Rolls-Royce or Rolex."

Required
Discuss this statement with respect to what you have learned about benchmarking.



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  • CreatedFebruary 21, 2014
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