The following table lists the reasons customers provided when they rated their dining experience unsatisfactory at a

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The following table lists the reasons customers provided when they rated their dining experience unsatisfactory at a particular restaurant:

Reason                                    Relative Frequency (%)

Service too slow ………………          37

Long wait for table ……………         16

Mistake with order ……………..        14

Poor food quality……………….        13

Poor atmosphere ……………….        11

Other……………………………         9

Construct a Pareto chart for these data.

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Business Statistics

ISBN: 9780321925121

2nd Edition

Authors: Robert A. Donnelly

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