The funds-transfer department of a bank is concerned with turnaround time for investigations of funds-transfer payments. A
Question:
a. Construct a control chart for these data.
b. Is the process in a state of statistical control? Explain.
c. Based on the results of (a) and (b), what should management do next to improve the process?
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Related Book For
Basic Business Statistics Concepts And Applications
ISBN: 9780132168380
12th Edition
Authors: Mark L. Berenson, David M. Levine, Timothy C. Krehbiel
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