The manager at a local bank says to you, "I want my tellers to be busy 100% of the time. I can't afford to have them sit around." How would you use waiting line theory to ex plain the problems with this thinking? Is there some way to have the tellers do productive work even when they aren't dealing with customers?
Answer to relevant QuestionsWhat are the relationships among learning, productivity, and effective capacity? What are the pros and cons of using learning curves to estimate future resource requirements?Consider the two capacity options for Arktec Manufacturing, shown in problem 2. Suppose the company has identiﬁed the following three possible demand scenarios:DEMAND (UNITS PER YEAR) ...Clay runs a small hotdog stand in downtown Chapel Hill. Clay can serve about 30 customers an hour. During lunchtime, customers randomly arrive at a rate of 20 per hour.a. What percentage of the time is Clay busy?b. On ...Draw a decision tree for Rich’s ﬁrm. What are the nine possible outcomes Rich is facing? What is the proﬁt (Revenue - ﬁxed costs) associated with each of the nine outcomes? Be sure to consider the capacity limits of ...Horton Williams Airport is a small municipal airport with two runways. One of these runways is devoted to planes taking off. During peak time periods, about 8.5 planes per hour radio to the tower that they want to take off. ...
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