The manager of a branch of a major bank wants to improve service. She is thinking about giving $1 to any customer who waits in line for a period of time that is considered excessive. (The bank ultimately decided that more than 8 minutes is excessive.) However, to get a better idea about the level of current service, she undertakes a survey of customers. A student is hired to measure the time spent waiting in line by a random sample of 50 customers. Using a stopwatch, the student determined the amount of time between the time the customer joined the line and the time he or she reached the teller. The times were recorded. Construct a 90% confidence interval estimate of the mean waiting time for the bank’s customers.
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