The Office of Aviation Enforcement and Proceedings U S Department of
The Office of Aviation Enforcement and Proceedings, U.S. Department of Transportation, posted this table listing the number of consumer complaints against top U.S. airlines by complaint category.
a. Construct a Pareto diagram depicting this information.
b. What complaints would you recommend the airlines pay the most attention to correcting if they want to have the most effect on the overall number of complaints? Explain how the Pareto diagram from part a demonstrates the validity of your answer.
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