Question: The promotional products industry thrives on corporate clients that order
The promotional products industry thrives on corporate clients that order $19 billion per year of T-shirts, mugs, pens, and other branded items in order to keep their organizations at the forefront of their customers’ minds. This has caused a lot of backlash, especially in the medical/pharmaceutical industry where critics worry about the undue influence of these advertising messages. Stanford University Medical Center prohibits its physicians from accepting even small gifts such as pens and mugs from pharmaceutical sales representatives under a new policy it hopes will limit industry influence on patient care and doctor education. The new policy is part of a small but growing movement among centers (Yale and University of Pennsylvania have similar policies). The policy also prohibits doctors from accepting free drug samples and from publishing articles in medical journals that industry contractor’s ghost writes (a fairly common practice). These changes come at a time when many of us are concerned about the safety and rising cost of drugs and medical devices. About 90 percent of the pharmaceutical industry’s $21 billion marketing budget targets physicians. Some studies have shown that even small gifts create a sense of obligation; one critical study charged that free drug samples are “ a powerful inducement for physicians and patients to rely on medications that are expensive but not more effective.” Indeed some industry documents from a civil lawsuit show that big pharmaceutical companies sometimes calculate to the penny the profits that doctor could make from their drugs. Sales representatives shared those profit estimates with doctors and their staffs, the documents showed. Where is the line between legitimately promoting one’s products and unethical practice? Should professionals engage in organizational decision making that has such far-reaching medical and financial ramifications?
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