The rate of productivity improvement in the service industries has been much lower than in manufacturing. Can

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The rate of productivity improvement in the service industries has been much lower than in manufacturing. Can this be attributed to process selection decisions? What problems would be involved in using more efficient processes in service industries?

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Operations Management in the Supply Chain Decisions and Cases

ISBN: 978-0073525242

6th edition

Authors: Roger Schroeder, M. Johnny Rungtusanatham, Susan Goldstein

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Question Posted: Sep 20, 2015 09:38 AM

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The rate of productivity improvement in the service industries has been much lower than in manufacturing. Can

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Operations Management in the Supply Chain Decisions and Cases

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