The wearever Shoe Company is going to open a new branch at a mall, and company manager

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The wearever Shoe Company is going to open a new branch at a mall, and company manager are attempting to determine how many sales-people to hire Based on an analysis of mall traffic. The company estimates that customers will arrive at the store at the rate of 9 per hour (Poisson distributed. and from past experience at its other branches, the company knows that salespeople can serve an average of 6 customers per hour (Poisson distributed). How many salespeople should the company hire in order to mention a company policy that average a customer should have to wait for service no more than 30 of the time?


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Operations and Supply Chain Management

ISBN: 978-1118738542

8th edition

Authors: Roberta S. Russell, Bernard W. Taylor

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