Think about the highly publicized safety problems at General Motors (GM). One observer said that a goal

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Think about the highly publicized safety problems at General Motors (GM). One observer said that a goal of efficiency had taken precedence over a goal of quality within this company. Do you think managers can improve both efficiency and effectiveness simultaneously? Discuss. How do you think GM's leaders should respond to the safety situation?
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Management

ISBN: 978-1285861982

12th edition

Authors: Richard L. Daft

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