Under what circumstances would you use customer or client evaluation as one basis for appraising employees?
Answer to relevant QuestionsWhy are so many companies using 360-degree feedback systems? What are the benefits of such systems? Why is it important that trainees receive support from others for attending training and applying their training skills? Do you think they often receive the necessary support? Why or why not? How would you set up a study to evaluate the effects of an on-line training program versus a lecture-based approach? Companies are increasingly expecting their employees to take international assignments, and yet they are not providing much career development for them while they are away and when they return. Why is it important to do? ...Should organizations make special efforts to deal with career-family issues through part-time work, job-sharing, flextime, relocation assistance, and other programs? Should they also have special programs in place for ...
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