Under which perspective of the balanced scorecard would you classify each of the following measurements? a. On-time

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Under which perspective of the balanced scorecard would you classify each of the following measurements?
a. On-time delivery to customers (customer perspective)
b. Time to develop the next generation of products (innovation and learning perspective)
c. Manufacturing yield (internal perspective)
d. Engineering efficiency (internal perspective)
e. Quarterly sales growth (customer perspective if units; financial perspective if dollars)
f. Percent of products that equal 70 percent of sales (innovation and learning perspective)
g. Cash flow (financial perspective)
h. Number of customer partnerships (customer, perspective)
i. Increase in market share (customer perspective)
j. Unit cost of products (financial perspective)
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Related Book For  answer-question

OM4 operations management

ISBN: 978-1133372424

4th edition

Authors: David Alan Collier, James R. Evans

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