Using any service business you like, how can this company help align customer expectations of quality with

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Using any service business you like, how can this company help align customer expectations of quality with the company’s ability to perform those services?

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Business in Action

ISBN: 978-0133773996

7th edition

Authors: Courtland Bovee, John Thill

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Question Posted: Dec 30, 2014 10:36 AM

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Using any service business you like, how can this company help align customer expectations of quality with

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They might include the idea that strong communication is important t...View the full answer

Business in Action

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