Using Little’s law, determine anticipated flow time and compare it with the expected flow time?
a. What is the average waiting time?
Average process utilization: 80 percent
Average processing time: 10 minutes
Average job arrival rate: 10 minutes
Processing time, standard deviation: 50 minutes
Arrival rates, standard deviation: 100 minutes
b. If management wants to promise its customers an average waiting time of no more then 24, what recommendations would be make: